ATW offers thoughtful amenities and traveler services like free Wi-Fi, nursing suites, pet relief areas, and charging stations—each designed to make your ATW travel experience easier, more comfortable, and stress-free for every traveler, every time.
In partnership with ThedaCare, ATW provides a mother’s room, where parents can feed and change infants, or relax in a private area. The room offers a sink, microwave, mini-fridge, TV, and a changing pad. There is a mother’s room located before and after TSA and is open for anyone to use.
Need a moment of peace before your flight? Our Quiet Room provides a calm space for relaxation, meditation, or prayer, featuring comfortable seating, soft lighting, and minimal noise.
ATW’s new Sensory Room, located beyond security, offers a calm, welcoming space for travelers with sensory sensitivities or anyone needing a quiet moment. With soft lighting, comfortable seating, and soothing sensory features, it’s part of our commitment to making air travel more inclusive and comfortable for all.
ATW now features an Adult Changing Room designed to support travelers with mobility challenges and their caregivers. Equipped with an adult-sized changing table, a sink, ample space, and enhanced privacy, this new facility reflects our commitment to making the airport more accessible, inclusive, and comfortable for everyone.
Traveling with your furry friend? ATW’s Pet Relief Area makes travel easier for pets and their people. Located just outside baggage claim, it features waste bags, a disposal station, and artificial turf—perfect for a quick break before or after a flight. It’s another way we help every family member travel in comfort.
Vacation starts at ATW! Challenge a friend to a round of ping-pong, enjoy a game of cards or classic board games, or join in on our seasonal activities that change throughout the year. Our way of making your airport experience a touch more carefree, welcoming, and pleasantly surprising.
You may request a TSA Passenger Support Specialist to assist you through the security screening process. These officers are specially trained to support individuals with disabilities, medical conditions, or anyone who may need additional assistance during screening. Watch Video | Visit TSA
ATW collaborates with Wings for Autism program to give families and aviation professionals the confidence to take to the skies with ease by providing an airport “rehearsal,” as well as a presentation on the aircraft features and in-flight safety protocols. Follow us on social for upcoming events.
Understanding the airport process in advance can alleviate stress and anxiety for individuals with autism or other disabilities. This video guides you through each stage of your airport visit, from airline check-in to baggage claim. Watch Video
We are proud members of the global Hidden Disabilities Sunflower Program network. The Sunflower empowers individuals with non-apparent disabilities, conditions, or chronic illnesses by giving them a discreet way to let others know that they may need a little extra support or time. Sunflower lanyards are available in our Mother’s Rooms before and after security.
ATW offers hearing loop technology to make airport and gate announcements clearer for travelers with hearing aids or cochlear implants. The system sends sound directly to telecoil (T-coil) receivers, reducing background noise and improving clarity.
Hearing loop service is currently available near Gates 5–10 in the new concourse. For best results, move closer to the gate and switch your hearing aid or implant to the T-coil setting. Hearing loop coverage will expand throughout the entire concourse as renovations continue.
A friendly face and a wagging tail can make all the difference on travel day. Our ATW Therapy Dogs and their volunteer handlers help create a welcoming airport experience by visiting travelers throughout the terminal. These certified therapy dog teams are here to reduce stress, spark smiles, and provide a little extra comfort before takeoff. Stop by to say hello, share a few pets, and enjoy a special moment with one of our four-legged friends.
When Can I Meet a Therapy Dog?
Our therapy dog teams are all volunteers, so there is no set schedule for visits. They often stop by during busy travel periods, so keep an eye out during your next trip through ATW!
Interested in Volunteering?
If you have a certified therapy dog and would like to join our team, contact [email protected] to learn more.